Frequently Asked Questions
Everything you need to know about our sustainable fashion and seamless shopping experience.
What materials are used in Just Ingredients apparel?
We prioritize transparency and quality, using only premium organic cotton, recycled polyester, and ethically sourced fibers to ensure our garments are as kind to the planet as they are to your skin.
How long does shipping take?
Standard domestic orders are typically processed within 1-2 business days and arrive within 5-7 business days. We also offer expedited shipping options at checkout for those who need their fashion fix faster.
What is your return and exchange policy?
We offer a 30-day hassle-free return and exchange period. Items must be in their original, unworn condition with tags attached to be eligible for a full refund or store credit.
How do I know which size will fit me best?
Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section for specific styling advice.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with Fair Trade certified factories that guarantee fair wages, safe working conditions, and zero tolerance for forced or child labor.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs requirements.